Fair Use Policy

1. Image uploads

These counts include uploaded reference images and images included in outputs. Generated artwork does not count as an upload, but still uses storage. Limits apply across the project's upload controls. Delete an uploaded image to make room; removing its selection alone does not delete the stored file.

Video uploads are temporary, including owner and paid-plan uploads. Downloads expire 24 hours after the first successful social draft is saved, or seven days after upload if processing remains incomplete. Expired videos are deleted during subsequent cleanup runs; physical removal is not guaranteed at the exact expiry time. Keep your original video. Saved transcripts and generated outputs are retained separately. Existing uploads keep their previous retention terms.

Images are downscaled or re-encoded only when needed to meet the saved-size limit. When processed, only the smaller copy is stored; the full-size original is not retained. Keep your own original. PNG and JPEG uploads are supported in Image Generator; video uploads are not supported. Large files may first be reduced in your browser. The server independently enforces the plan limit and accepts a maximum 100 MB request. Server resizing is limited to 24 megapixels; unsupported or unprocessable files are rejected with an error. MB means 1,000,000 bytes.

2. Storage and retention

Default total private storage per account is 100 MB on Free, 1 GB on Basic, 3 GB on Pro and 10 GB on Premium. Your workspace shows your assigned allowance. Storage is shared across projects and includes stored uploads, generated assets and logos; creating another project does not increase it. Both the per-project image count and account storage limit apply.

Free uploads expire after 30 days. Eligible paid-tier uploads expire 60 days after paid access ends. Deleting a project, reusing an image or changing its labels does not restart retention. See the full retention schedule. These revised image-size limits apply to new uploads; existing files are not automatically rewritten.

3. Usage and misuse

Brand and audiences

Every account can have one brand and up to three saved audiences, including owner accounts. Choose one saved audience as the default for new tool briefs. Earlier settings kept during a limit change are read-only; existing projects retain their saved brand snapshots.

Digital products

Free accounts can complete one document or spreadsheet product in each rolling 14-day period, measured from successful completion. Free documents contain at most 3 pages; Free trackers contain one sheet with at most 20 rows and 6 columns. Free offers checklists, worksheets and trackers with text and tables only: no generated images, illustrations or charts. Free products have no in-site revisions. PDF and Word downloads of the same document count as one product; repeat downloads do not consume another output. Editable files can be changed in your own software.

Basic permits up to 10 pages or 3 sheets, Pro 25 pages or 6 sheets, and Premium 40 pages or 10 sheets. Maximum spreadsheet rows and columns per sheet are Basic 30 × 8, Pro 40 × 10 and Premium 50 × 12. Text lengths and file sizes are also bounded. Basic products permit 2 revisions, Pro 4 and Premium 10; revisions use the same credits as generation. Products created on Free remain non-revisable. Initial file templates use text and tables; generated artwork is not included.

Document generation costs 1 shared credit per block of up to 3 reviewed pages; spreadsheet generation costs 1 per reviewed sheet. The outline is prepared without an AI call. Successful products start the Free account cooldown even if the files or project are subsequently deleted; changing the file type, device, project or subscription does not restart it. Do not create additional accounts to evade limits. A privacy-preserving hashed account identifier and next-available timestamp enforce the restriction, including after account deletion, until the cooldown ends. Failed generations do not consume a completed output or revision and refund reserved credits; up to 3 Free or 12 paid attempts per UTC day and a site-wide 30-attempt cap still apply. Owner credit exemptions do not bypass Free output limits. All files use private account storage and normal generated-file retention.

Reel Storyboard

One initial six-scene storyboard per project, followed by up to 1 revision on Free, 2 on Basic, 4 on Pro and 10 on Premium. A revision uses your saved scene comments and current Reel script. Initial generation and every revision cost 3 shared credits each, including scene text and black-and-white sketches. Updating a single scene image also costs 3 credits and uses one revision. Image-only updates preserve all text and every other image; full revisions apply only to commented scenes. Failed attempts restore reserved credits and do not consume a revision. A site-wide cap of 20 storyboard attempts per UTC day also applies, including owner attempts; failed attempts can count towards this cap.

Revision limits are cumulative per project, not daily. Saving comments, editing or restoring the script, deleting generated images and changing plans do not reset completed revisions. The current plan maximum applies; owners have no member-credit deduction but the same plan revision and site attempt limits. Do not duplicate projects or accounts to evade revision limits. Storyboard images use account storage and the generated-asset retention rules. Sketches are illustrative filming guides; automated Reel video generation is not included.

Existing video uploads and saved drafts

Source Reel uploads accept MP4, MOV or WebM files up to 50 MB each. Each upload is saved privately to a project and uses account storage, normal upload retention and the shared 40-attempt daily upload limit. Uploading alone does not use generation credits. Transcription costs 1 shared credit; completed stages remain saved if a later stage fails. Failed transcription restores its credit. Automatic transcription supports videos up to 3 minutes in browser-supported codecs. The original video remains unchanged; the temporary audio is not stored.

Tokens and carousel generations

Paid plans have monthly token allowances: Basic 750, Pro 1,500 and Premium 4,500. Free includes 300 one-time trial tokens, enough for ~2 complete carousels. Trial tokens never reset, including after returning from a paid plan. Tokens are shared across tools and unused monthly tokens don't roll over. The reset date appears beside your balance. Manual paid access renews its allowance monthly from its activation date; checkout isn't open yet.

Research uses 20 tokens. Hook selection and script writing use 60 more. Creating a carousel from that script uses 70 more, for 150 tokens across the complete workflow. Planning uses 10 of those carousel tokens; the remaining 60 are split across its slides. Resuming keeps completed work. A new version or regeneration uses additional tokens; failed unsaved stages release their reserved allowance. Editing and downloading don't spend tokens.

Carousel length is chosen automatically: up to 4 slides on Free, 7 on Basic, 12 on Pro and 16 on Premium. Standalone images and other actions show their own token use. Rate limits and storage allowances remain separate. Owners don't spend member tokens.

My Workspace, including brand and audience management, the asset manager and project management pages, is available to signed-in Free, Basic, Pro and Premium members. Each plan retains its storage, upload, generation and retention limits. Ending paid access returns the account to Free allowances; retention rules still apply.

Project image uploads are limited to 40 attempts per account per UTC day. Failed attempts can count. Deleting files does not reset that daily allowance. Generation credits and tool-specific limits shown in the service also apply; upload capacity does not provide extra generations.

Use storage for your CreatorTech content workflow, not bulk file hosting, backups or redistribution. Do not share accounts, create multiple accounts, manipulate requests or network identity, or automate repeated uploads or generations to bypass limits. We may reject requests or restrict access where reasonably necessary to address misuse, following the explanation and review process in our Terms and Conditions. Contact us through the contact form if you believe a restriction is incorrect.